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Effortless mobility, anytime, anywhere!

24/7 adapted transport for wheelchair users in Greater Montreal

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At Kéroul, we prioritize your comfort and safety with our reliable adapted transport services.
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PILOT PROJECT WITH KÉROUL

July 9 to October 10, 2024
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On-Demand Adapted Van Transportation

We are pleased to partner with Kéroul, a non-profit organization dedicated to making tourism and culture accessible to people with disabilities for over 40 years, to offer a faster, more practical and economical adapted van taxi solution in Montreal and its close metropolitan area. 

This three-month pilot project will enable us to validate user interest in this type of service and negotiate with institutions to build a permanent version. 

This initiative is a “private” service, not dependent on the public adapted transport services provided by the STM, STL and EXO. Our drivers also provide rides with these institutions (by reservation) or our standard private service (if you are not eligible for public services). To find out more about our “standard” adapted transport services, click here.

How to Book Your Adapted Van?

4 Simple and Quick Ways

Book online (in 1 minute)

Click here, enter your information, choose your route, then click on the vehicle options (Téo Taxi 100% electric by default) and select 'Adapted Van' from the menu.

Via the Téo Mobile App (It's easier through the apps)

Available on the App Store and Google Play: click on the mode of transport (Téo Taxi 100% electric by default) and select 'Adapted Van' from the menu.

Book by phone (24/7)

By phone through the dedicated direct line: 514-322-5160, option #5

By email

By sending a detailed message to planificationta@taxelco.com

When ordering adapted transport by e-mail, please be as precise as possible (information about the user, the accompanying person, type of journey, type of vehicle required, mobility aids available to the user, the user's physical and psychological limitations, etc.) so that we can best organize the transport. 

Adapted Van Transport: who is it for? 

This adapted van transport service is primarily intended for people with reduced mobility who use wheelchairs and cannot leave their chairs (non-transferable), as the vans are specially equipped with rails and safety bars.

If you are able to take a regular taxi or a non-adapted van, we recommend booking your taxi here.

24/7 service

The booking service and drivers are available 24/7 to provide this transportation service. 

Adapted van

Our vans are specially equipped to accommodate wheelchair users, with access ramps, secure fastening systems and space for optimum comfort.

Trained drivers

Our drivers are trained to assist passengers with reduced mobility, ensuring professional, attentive service.

How much does it cost?

Standard taxi fare
For this pilot project, you will pay the price of a standard taxi for a trip in an adapted van! Here is how the taxi fare is calculated. And find out about the taxi journey from the airport to the city center (or vice versa) pricing policy.

An adapted taxi in less than 1 hour in Greater Montreal

The aim of the pilot project is to offer greater flexibility to adapted transportation. Usually, you have to book at least 24 hours in advance for this kind of service. With the Téo x Kéroul adapted van, the objective is to offer a taxi van service in less than an hour in the Greater Montreal area.
North: Laval to Saint-Jérôme.
South: from Longueuil to Saint-Jean-Sur-Richelieu.

Our drivers mobilize quickly to meet your urgent requests. You can also book a taxi for a specific time. 

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What is adapted taxi?

Adapted transport services (public or private) are modes of transport adapted to people with reduced mobility.

They are designed for people with one or more significant and persistent limitations, and who are restricted in carrying out everyday activities.

Public transportation services (STM, STL...) offer adapted mini-bus transportation services under certain conditions (eligibility criteria), while we offer a private taxi service, by reservation (no conditions). To find out more about our standard adapted taxi service, click here. 

Estimate your taxi ride fare

 

This price is an estimate (standard car, no congestion...) and is not guaranteed.