The adapted taxi service is a form of public transportation offered to individuals with reduced mobility. It complements the offerings of exo and STM public transit services.
It is designed for:
Individuals with one or more significant and persistent limitations that restrict their ability to carry out daily activities
Individuals with mobility limitations justifying the use of an adapted transportation
For recurrent and occasional trips
A mode of transportation
that enables mobility for all.
400 trained drivers
More than 400 drivers from the Téo group are qualified and rigorously trained for adapted taxi. Drivers from our different brands ensure your transportation needs are met in full compliance and diligence.
24/7 service
Our in-house planning team works 24/7 for your private transportation reservations and collaborates with STM, STL, EXO, and STAC for requests made through their booking channels, as well as to improve the service offered to you.
Adapted vehicles
Our adapted berlines and vans are available in the Greater Montreal area, Laval, the South Shore and the North Shore.
How much does it cost?
For trips with STM or Exo, please have your Opus card ready.
If you do not meet the eligibility criteria for the Exo or STM adapted taxi service, we can offer you a customized service. In this case, the fare is calculated as follows:
Taximeter fare + $8 for a berline (+ extra door-to-door service)
Taximeter fare + $16 for a van (+ extra door-to-door service)
When booking, please specify:
The physical limitations of the beneficiary
The psychological limitations of the beneficiary
To provide tailored and safe transportation for everyone, we need to know the physical and psychological limitations of the transported individuals. The beneficiary's accompanying person is welcomed on board with no extra charge.
Did you know that adapted taxi reservations can be made 24 hours in advance, or even a week in advance? This helps us plan transportation and travel efficiently.
When ordering adapted transport by e-mail, please be as precise as possible (information about the user, the accompanying person, type of journey, type of vehicle required, mobility aids available to the user, the user's physical and psychological limitations, etc.) so that we can best organize the transport.
PILOT PROJECT WITH KÉROUL July 10 to October 10, 2024
On-demand adapted van transportation
We are pleased to partner with Kéroul, a non-profit organization dedicated to making tourism and culture accessible to people with disabilities for over 40 years, to offer a faster, more practical and economical adapted van taxi solution in Montreal and its close metropolitan area.
Adapted van
Our vans are specially equipped to accommodate wheelchair users, with access ramps, secure fastening systems and space for optimum comfort.
An adapted cab in less than 1 hour in Greater Montreal The aim of the pilot project is to offer a cab service in less than an hour in Montreal and its close metropolitan area. Our drivers mobilize quickly to respond to your urgent requests.
24/7 service The booking service and drivers are available 24/7 to provide this transportation service.
Standard taxi fare For this pilot project, you will pay the price of a standard taxi for a trip in an adapted van! Here is how the taxi fare is calculated. And find out here about the taxi journey from the airport to the city center (or vice versa) pricing policy.
Trained drivers
Our drivers are trained to assist passengers with reduced mobility, ensuring professional, attentive service.
How to book an adapted van taxi?
4 quick and easy ways
By phone thanks to the dedicated number
514 322-5160 option #5
Via the Téo mobile app Available App Store and Google Play, click on the mode of transport (Téo Taxi 100% electric by default) and select 'Van Adapté' from the menu.
Online
Click here, enter your information, choose your route and then click on the vehicle options (Téo Taxi 100% electric by default) and select 'Van Adapté' from the menu.
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